Amazon - One Medical

Designing One Medical’s AI: Trust, Speed, and Impact

I recently led the design of One Medical’s first generative AI assistant, transforming a generic model into a trust-first, member-centric solution in just four months. Explore how we overcame urgent timelines, integrated empathy, and redefined healthcare support.

One Medical

Mobile Home Screen Redesign: From Proposal to Launch

Kim at Rodeo Beach

I’m a Staff Product Designer in the Bay Area with 11+ years of experience at mission-driven companies like One Medical (Amazon), Trunk Club (Nordstrom), and Hipmunk (Concur).

I focus on creating healthcare experiences that expand access and serve underserved communities. As a queer BIPOC designer, I embed inclusive design into every step, ensuring products genuinely improve people’s lives.

Most recently, I launched a generative AI experience at One Medical, exploring how AI can enhance healthcare in impactful, user-friendly ways. Building on prior work with chatbot design, this reflects my commitment to leveraging new technologies thoughtfully. My approach is human-centered, collaborative, and data-informed—listening to real needs, partnering with engineers early, and staying true to a clear vision.

I believe great design should make a tangible impact, and I thrive where that mission guides everything we do.

One Medical

Bridging Gaps for Inclusive & Affordable Healthcare

One Medical

Reducing Provider Burnout through Optimized Message Routing

A few pet projects

  • Basenji-bit NFT

    Basenij-bit NFT

    Crafted & sold 38 NFTs, generating funds for Our Trans Homes to support unhoused individuals and their pets.

  • 30 Filipinas

    Filipina Excellence NFT

    Illustrated and sold all 30 NFTs in partnership with @FilipinaOnTheRise to promote Filipina founders and businesses

  • Tierra Rituals Tincture

    Tierra Rituals

    Designed logo, packaging, and website (including photography) for my wife's healing-focused small business.

Past work outside of healthcare

  • Trunk Club

    Trunk Club Stylist Shopping: Empowering Personalized Wardrobe Curation

  • Hipmunk - Bot

    Hipmunk - Messenger Bot

Interested in working together?